Arrival
The campus team reviews your reservation, confirms classroom placement, and helps your child settle in calmly.
Care when plans change
A dependable place for an unexpected day.
Reserve warm, age-appropriate care when school is closed, a caregiver is unavailable, or work plans change.
Reserve Backup Care
6 weeks to 12 years
eligible ages
$115
per child, per care date
Weekdays
choose your campus
Book by 7:30 AM
for same-day care
Reserve Backup Care
Choose your campus and attendance date.
Select a campus below, then complete one secure GHL booking for one child and one attendance date. Submit a separate booking for each additional child or date.
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What to expect
A clear plan from arrival through pickup.
Classroom placement
Children join an age-appropriate classroom based on the selected campus, the day’s staffing, and required ratios.
Meals and rest
The campus shares the day’s meal, rest, and routine guidance so you know what is provided and what your child may need.
Pickup
Only authorized adults may pick up. Bring photo identification and follow the campus team’s pickup instructions.
What to bring
Pack for your child’s age and routine.
- A labeled change of clothes and any comfort item your child uses.
- Diapers, wipes, bottles, formula, or sleep items when requested by the campus.
- Required medication or procedure documentation arranged with the campus before care.
- Photo identification for the authorized adult handling pickup.
Your selected campus will confirm its location-specific instructions before care.
Before care begins
Records help us welcome your child safely.
Required enrollment and health records must be complete before care begins.
Campus and date options are subject to operational closures, staffing, and classroom ratio requirements.
info@chromaela.comGood to know
Clear answers before you reserve.
For general help with Backup Care, contact our family support team.
info@chromaela.comDoes my child need to be enrolled at Chroma?
No. Backup Care is available to enrolled and non-enrolled families. Each child must have complete required enrollment and health records before care begins.
Can I reserve more than one child or date?
Yes. One reservation can include siblings, multiple eligible weekdays, or both. Your summary shows every child-date and the complete total before payment.
How does same-day booking work?
Same-day reservations must be completed by 7:30 AM, provide the required notice, and plan for arrival by 9:30 AM.
Can I cancel or move a reservation?
A paid child-date may be cancelled for a refund or moved to another eligible date at the same campus until 72 hours before planned drop-off. Refund questions are handled by billing@chromaela.com.
Is a selected campus or date guaranteed?
Campus and date options are subject to operational closures, staffing, and classroom ratio requirements.
What if required records are incomplete?
The reservation flow provides the enrollment links needed for each child. Care cannot begin until the required records have been reviewed and completed.
One less thing to worry about