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CHROMA Early Learning Academy
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Chroma Early Learning Academy Data Privacy Policy

Last Updated: December 26, 2024

Chroma Early Learning Academy ("we," "us," or "our") is committed to protecting your privacy and that of your children. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

At Chroma Early Learning Academy, we collect information necessary to provide excellent childcare services to your family. This includes:

  • Contact Information: Names, addresses, phone numbers, and email addresses of parents/guardians
  • Child Information: Child's name, date of birth, allergies, medical conditions, and emergency contacts
  • Enrollment Data: Program preferences, schedules, and payment information
  • Website Usage: Cookies and analytics data when you visit our website

How We Use Your Information

We use the information we collect to:

  • Provide safe, quality childcare services
  • Communicate with you about your child's care and development
  • Process enrollment applications and payments
  • Comply with state licensing requirements (Georgia DECAL)
  • Improve our programs and services
  • Send occasional newsletters and updates (you may opt out at any time)

Information Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:

  • Secure, encrypted storage of sensitive information
  • Limited access to personal data on a need-to-know basis
  • Regular staff training on privacy and data protection
  • Physical security measures at all our locations

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Data Privacy Rights: Access, Correction, Deletion & Opt-Out

As a parent or guardian enrolled with Chroma Early Learning Academy, you have the right to:

  • Access: Request a copy of the personal information we hold about you and your child
  • Correction: Request corrections to any inaccurate information
  • Deletion: Request deletion of your data, subject to legal retention requirements
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact your center director or email us at privacy@chromaela.com.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Chroma Early Learning Academy
Email: privacy@chromaela.com
Phone: (404) 800-8000

This policy may be updated from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.

SMS Communications and Opt-In Data

If you choose to opt in to SMS communications, Chroma Early Learning Academy may use your phone number and consent record to send inquiry follow-up, appointment reminders, enrollment or care coordination messages, service updates, and other messages related to your request or services.

SMS opt-in is optional and is not required to submit an inquiry or receive services. You may opt out at any time by replying STOP to a text message, and you may request help by replying HELP or contacting us directly.

No sharing statement: SMS opt-in data, consent records, and mobile phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Cookies, Analytics, and Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to understand site usage, improve performance, measure marketing effectiveness, and support security. These tools may collect device, browser, IP address, referral, page interaction, and approximate location data.

You can control cookies through your browser settings. Some site features may not work as intended if cookies are disabled.

Managing Your Information and Communication Preferences

You may ask us to update, correct, or delete information where applicable, and you may unsubscribe from non-essential communications. For SMS messages, reply STOP to opt out. For privacy requests, contact us using the information on this page.

SMS Opt-In Details and Message Disclosures

When you opt in to SMS, message types may include inquiry follow-up, appointment reminders, enrollment or care coordination, service updates, billing or administrative notices, and responses to support requests. Message frequency varies. Message and data rates may apply.

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